B2B Frequently Asked Questions

Is there a minimum order quantity?

Minimum quantities vary by reference, fibre and customisation. Send the quantities you need so the workshop can confirm the appropriate terms.

What should a project enquiry include?

Include the reference or clear reference image, fibre, shade, dimensions, quantity, destination and target date. Let us know whether repeat supply or private label is required.

Can I approve a sample?

Ask the team to confirm sample availability, any charge and the approval process before placing production work.

How are price and lead time confirmed?

Commercial details are confirmed in a written quotation for your chosen specification. A general catalogue example is not a fixed project quotation.

Last updated November 9, 2026

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