B2B Frequently Asked Questions
Is there a minimum order quantity?
Minimum quantities vary by reference, fibre and customisation. Send the quantities you need so the workshop can confirm the appropriate terms.
What should a project enquiry include?
Include the reference or clear reference image, fibre, shade, dimensions, quantity, destination and target date. Let us know whether repeat supply or private label is required.
Can I approve a sample?
Ask the team to confirm sample availability, any charge and the approval process before placing production work.
How are price and lead time confirmed?
Commercial details are confirmed in a written quotation for your chosen specification. A general catalogue example is not a fixed project quotation.
Last updated November 9, 2026

