Shipping Policy
Effective Date: 01 April 2025
Thank you for shopping with Tasselora. We are committed to delivering your handcrafted decor safely and efficiently.
Order Processing Time
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All orders are processed within 2 to 5 business days (excluding weekends and holidays).
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Once your order is dispatched, you’ll receive an email with tracking details.
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In case of high order volume or handmade-to-order products, dispatch may take slightly longer. We will inform you in such cases.
Shipping Time Estimates
India (Domestic Orders):
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Delivery within 3–7 business days after dispatch.
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Remote or regional areas may experience slight delays.
International Orders:
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Delivery typically within 7–21 business days, depending on destination and customs clearance.
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Delivery timelines may vary based on your country’s postal and customs processing.
Customs & Import Duties
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International buyers are responsible for any customs duties, taxes, or import charges that may apply in their country.
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We are not liable for delays caused by customs or local authorities.
Shipping Address Accuracy
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Please ensure that your shipping address is accurate and complete before placing the order.
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If a package is returned due to an incorrect or undeliverable address, reshipping costs will be the buyer’s responsibility.
Damaged, Lost, or Delayed Packages
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Once your order leaves our warehouse, it is in the hands of the shipping carrier.
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Tasselora is not responsible for shipping delays, lost items, or damage in transit.
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If your order is lost, delayed, or arrives damaged, please contact the shipping carrier directly with your tracking number. We’re happy to help initiate a claim on your behalf where possible.
Made-to-Order & Custom Products
Some of our handmade or customized items may require additional time before dispatch. These timelines will be mentioned on the product page.
Delivery Partners
We ship through trusted logistics partners such as Delhivery, Bluedart, India Post, FedEx, UPS, and DHL, depending on your location and chosen delivery service.
Questions?
If you have any questions or special requests regarding shipping, please reach out to us:
📧 Email: info@tasselora.com
📞 Phone: +91-9990456048
🌐 Website: www.tasselora.com